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The Undeniable Link: Supplier Diversity's Indispensable Role in Corporate Social Responsibility

Published on
March 29, 2024 at 10:00:00 AM PDT March 29, 2024 at 10:00:00 AM PDTth, March 29, 2024 at 10:00:00 AM PDT

Corporate Social Responsibility (CSR) isn't just a "๐™›๐™š๐™š๐™ก ๐™œ๐™ค๐™ค๐™™" action anymore, it's right at the core of any solid business strategy. One key player in successful CSR campaigns? That's supplier diversity. Think of it as an ๐™ž๐™ฃ๐™˜๐™ก๐™ช๐™จ๐™ž๐™ซ๐™š ๐™–๐™ฅ๐™ฅ๐™ง๐™ค๐™–๐™˜๐™ ๐™ฉ๐™ค ๐™—๐™ช๐™ฎ๐™ž๐™ฃ๐™œ ๐™œ๐™ค๐™ค๐™™๐™จ ๐™–๐™ฃ๐™™ ๐™จ๐™š๐™ง๐™ซ๐™ž๐™˜๐™š๐™จ that make sure underrepresented groups are part of the mix. This not only keeps the business sphere lively by broadening the resource base, but it also ignites positive social change and boosts your company's reputation. @Today I'm going to talk more in-depth about how strong supplier diversity programs can really weave social responsibility into every fiber of your business, because at the heart of it, a ๐——๐—ถ๐˜ƒ๐—ฒ๐—ฟ๐˜€๐—ฒ ๐—ฆ๐˜‚๐—ฝ๐—ฝ๐—น๐˜† ๐—–๐—ต๐—ฎ๐—ถ๐—ป ๐—ถ๐˜€ ๐—ฎ ๐—ฆ๐˜๐—ฟ๐—ผ๐—ป๐—ด ๐—ฆ๐˜‚๐—ฝ๐—ฝ๐—น๐˜† ๐—–๐—ต๐—ฎ๐—ถ๐—ป.


Driving Social Impact Through Supplier Diversity


Every buying decision can be a ๐™ฅ๐™ค๐™ฌ๐™š๐™ง๐™๐™ค๐™ช๐™จ๐™š ๐™›๐™ค๐™ง ๐™ฅ๐™ค๐™จ๐™ž๐™ฉ๐™ž๐™ซ๐™ž๐™ฉ๐™ฎ. When big companies start looking towards small, minority and female-led businesses as suppliers, they kick-start a wave of ๐™จ๐™ค๐™˜๐™ž๐™–๐™ก ๐™œ๐™ค๐™ค๐™™. This kind of investment in diverse suppliers isn't just charity - it's a lifeline for local economies, a job-creating machine, and a way to help these businesses thrive and give back to society. So remember, every time you're making a procurement choice, you're choosing to make a difference.


Economic Empowerment

For many of these small enterprises, securing a contract with a larger corporation can be the difference between survival and success. By providing these businesses with stable, long-term contracts, corporations are essentially investing in the economic vitality of these communities. But let's face it......we are just really starting this revolution.


Provides Tax Incentives and Benefits to the Community

 Collaborating with a WBENC-certified WBE can unlock a trove of tax advantages for your business too. The U.S. federal government encourages business with minority and women-led suppliers by offering corporate tax incentives. Furthermore, when a supplier is a women-owned business, tax obligations lessen for projects financed by federal or state grants or loans.


The statistics truly illustrate this point vividly. The U.S. Minority Business Development Agency reports that ๐™š๐™ซ๐™š๐™ง๐™ฎ ๐™™๐™ค๐™ก๐™ก๐™–๐™ง ๐™จ๐™ฅ๐™š๐™ฃ๐™ฉ ๐™ฌ๐™ž๐™ฉ๐™ ๐™– ๐™ข๐™ž๐™ฃ๐™ค๐™ง๐™ž๐™ฉ๐™ฎ ๐™—๐™ช๐™จ๐™ž๐™ฃ๐™š๐™จ๐™จ ๐™ž๐™ฃ ๐™ฉ๐™ช๐™ง๐™ฃ ๐™˜๐™ž๐™ง๐™˜๐™ช๐™ก๐™–๐™ฉ๐™š๐™จ 1.96 ๐™ฉ๐™ž๐™ข๐™š๐™จ. This means that each procurement decision sets off a chain of economic activity that uplifts not just the immediate supplier, but a network of businesses connected to it.


Extending the Reach of Social Initiatives

In our global economy, ๐™˜๐™ค๐™ง๐™ฅ๐™ค๐™ง๐™–๐™ฉ๐™ž๐™ค๐™ฃ๐™จ ๐™๐™ค๐™ก๐™™ ๐™ž๐™ฃ๐™˜๐™ง๐™š๐™™๐™ž๐™—๐™ก๐™š ๐™ฅ๐™ค๐™ฌ๐™š๐™ง ๐™ฉ๐™ค ๐™˜๐™–๐™ฉ๐™–๐™ก๐™ฎ๐™ฏ๐™š ๐™˜๐™๐™–๐™ฃ๐™œ๐™š. Many of them have robust social initiatives that focus on areas like ๐™š๐™ฃ๐™ซ๐™ž๐™ง๐™ค๐™ฃ๐™ข๐™š๐™ฃ๐™ฉ๐™–๐™ก ๐™จ๐™ช๐™จ๐™ฉ๐™–๐™ž๐™ฃ๐™–๐™—๐™ž๐™ก๐™ž๐™ฉ๐™ฎ, ๐™›๐™–๐™ž๐™ง ๐™ก๐™–๐™—๐™ค๐™ง ๐™ฅ๐™ง๐™–๐™˜๐™ฉ๐™ž๐™˜๐™š๐™จ, and ๐™˜๐™ค๐™ข๐™ข๐™ช๐™ฃ๐™ž๐™ฉ๐™ฎ ๐™ฌ๐™š๐™ก๐™ก-๐™—๐™š๐™ž๐™ฃ๐™œ. When these organizations source from diverse suppliers, they extend ๐™ฉ๐™๐™š๐™จ๐™š ๐™˜๐™ค๐™ง๐™š ๐™ซ๐™–๐™ก๐™ช๐™š๐™จ throughout their supply chains.


A Network of Advocacy

For socially responsible businesses, their diverse supplier base becomes a collective voice for social issues. These suppliers often share their partners' commitment to sustainability, equity, and social justice, creating a network of advocates that reinforce and amplify their corporate message and brand.


Beyond Transactions: Nurturing Relationships with Diverse Suppliers


Good supplier relationships are built on ๐™ฉ๐™ง๐™ช๐™จ๐™ฉ, ๐™จ๐™๐™–๐™ง๐™š๐™™ ๐™ซ๐™–๐™ก๐™ช๐™š๐™จ, ๐™–๐™ฃ๐™™ ๐™ข๐™ช๐™ฉ๐™ช๐™–๐™ก ๐™ง๐™š๐™จ๐™ฅ๐™š๐™˜๐™ฉ. When corporations invest in diverse suppliers, they are cultivating a partnership that goes beyond mere transactions, fueling long-term growth and success for all parties involved.


Proactive Mentorship and Support

Corporations with supplier diversity programs often offer training, mentorship, and support to their diverse suppliers, helping them to meet performance and quality standards and thus ensuring a stronger, more competitive supply chain. Many businesses formalize this relationship through ๐™ข๐™š๐™ฃ๐™ฉ๐™ค๐™ง-๐™ฅ๐™ง๐™ค๐™ฉ๐™š๐™œ๐™š ๐™ฅ๐™ง๐™ค๐™œ๐™ง๐™–๐™ข๐™จ, where experienced corporations provide hands-on guidance to help their diverse suppliers grow and thrive. The success of these programs further underscores the commitment these corporations have to the success of their diverse suppliers.


We've come far....but have a ways to go. Need an example? Oliver Wymanโ€™s studies show that 85% ๐™ค๐™› ๐™.๐™Ž. ๐™˜๐™ค๐™ข๐™ฅ๐™–๐™ฃ๐™ž๐™š๐™จ ๐™๐™–๐™ซ๐™š ๐™™๐™š๐™™๐™ž๐™˜๐™–๐™ฉ๐™š๐™™ ๐™จ๐™ช๐™ฅ๐™ฅ๐™ก๐™ž๐™š๐™ง ๐™™๐™ž๐™ซ๐™š๐™ง๐™จ๐™ž๐™ฉ๐™ฎ ๐™ฅ๐™ง๐™ค๐™œ๐™ง๐™–๐™ข๐™จ. Many organizations appear to be on the progress train when it comes to supplier diversity, ๐™๐™ค๐™ฌ๐™š๐™ซ๐™š๐™ง, ๐™ค๐™› ๐™ฉ๐™๐™š 85% ๐™ค๐™ฃ๐™ก๐™ฎ 59% ๐™ง๐™š๐™ฅ๐™ค๐™ง๐™ฉ๐™š๐™™ ๐™จ๐™ช๐™ฅ๐™ฅ๐™ก๐™ž๐™š๐™ง ๐™™๐™ž๐™ซ๐™š๐™ง๐™จ๐™ž๐™ฉ๐™ฎ ๐™จ๐™ฅ๐™š๐™ฃ๐™™.


A Win-Win Proposition

This is a win-win proposition. Investing in diverse suppliers is investing in the future. By providing resources, opportunities, and access to networks, corporations can help smaller suppliers scale up their operations and solidify their place in the market. Diverse suppliers are then able to expand their reach and capacity, while corporations gain access to innovative, agile partners who can offer fresh perspectives and solutions, further strengthening their supply chain.


Supporting and doing business with diverse suppliers also has been found to provide a greater return on procurement investments, than by not. According to Gitnux, compared to companies that donโ€™t have diverse suppliers, ๐™˜๐™ค๐™ข๐™ฅ๐™–๐™ฃ๐™ž๐™š๐™จ ๐™ฉ๐™๐™–๐™ฉ ๐™™๐™ค ๐™จ๐™๐™ค๐™ฌ ๐™– 133% ๐™œ๐™ง๐™š๐™–๐™ฉ๐™š๐™ง ๐™ง๐™š๐™ฉ๐™ช๐™ง๐™ฃ ๐™ค๐™ฃ ๐™ฅ๐™ง๐™ค๐™˜๐™ช๐™ง๐™š๐™ข๐™š๐™ฃ๐™ฉ ๐™ž๐™ฃ๐™ซ๐™š๐™จ๐™ฉ๐™ข๐™š๐™ฃ๐™ฉ๐™จ. Additionally, organizations prioritizing supplier diversity ๐™จ๐™ฅ๐™š๐™ฃ๐™™ 20% ๐™ก๐™š๐™จ๐™จ on their buying operations. The spending on buying operations is significantly reduced due to supplier diversity which leads to an efficient and cost-effective procurement process.


Fortifying Corporate Reputation Through Diversity


A strong supplier diversity initiative can be a significant component of a corporation's CSR strategy, enhancing the company's standing in the eyes of customers, employees, and stakeholders alike. In an increasingly diverse world, customers and employees are seeking out companies that reflect their core values within their communities.


Diversity in procurement is now a recognized driver of growth and is fast becoming a KPI. Need some examples of great programs? Check out Procurement Magazine's list of the Top 10 diverse procurement companies of 2023:


  1. Accenture
  2. AT&T
  3. Comcast
  4. Cox Communications
  5. EY
  6. Hilton
  7. Johnson & Johnson
  8. Mastercard
  9. Northrup Corporation
  10. TIAA


Brand Positioning and Becoming an Employer of Choice

In essence, a robust supplier diversity program is a tangible sign to the public and shareholders that the organization is serious about its social responsibility, which ๐™˜๐™–๐™ฃ ๐™๐™–๐™ซ๐™š ๐™– ๐™™๐™ž๐™ง๐™š๐™˜๐™ฉ ๐™ž๐™ข๐™ฅ๐™–๐™˜๐™ฉ ๐™ค๐™ฃ ๐™ฉ๐™๐™š ๐™˜๐™ค๐™ข๐™ฅ๐™–๐™ฃ๐™ฎ'๐™จ ๐™—๐™ง๐™–๐™ฃ๐™™ ๐™–๐™ฃ๐™™ ๐™ข๐™–๐™ง๐™ ๐™š๐™ฉ ๐™ฅ๐™ค๐™จ๐™ž๐™ฉ๐™ž๐™ค๐™ฃ.


Corporations that value diversity in their supplier network are often those that also foster a diverse and inclusive workplace. This reputation can make them an ๐™š๐™ข๐™ฅ๐™ก๐™ค๐™ฎ๐™š๐™ง ๐™ค๐™› ๐™˜๐™๐™ค๐™ž๐™˜๐™š among a new generation of workers for whom social responsibility is a significant factor in career decisions. These organizations benefit from a positive "๐™๐™–๐™ก๐™ค ๐™š๐™›๐™›๐™š๐™˜๐™ฉ" in the talent marketplace, attracting and retaining high-potential employees who are aligned with the company's values and mission.


Overcoming the Challenges and Realizing the Benefits


While the case for supplier diversity is compelling, implementing a program is not without its challenges. From establishing robust tracking and reporting systems to ensuring that diverse suppliers have the capacity to meet demand, corporations must be prepared to invest time, resources, and effort.


Supplier diversity programs are gaining traction. Between 2020 and 2022, Americaโ€™s 200 largest public companies announced plans to spend roughly $50 billion with diverse suppliers before 2030. Thatโ€™s good news for the countless small and mid-market U.S. businesses owned by minorities, women, veterans, LGBTQ+ individuals, and people with disabilities. It also represents just 4% of the untapped revenue potential of these companies, which could be worth as much to the economy as $1.3 trillion annually.


Building Operational Infrastructure

Corporations need to develop systems to track and report on their supplier diversity performance. But these investments in systems and personnel can have significant long-term payoffs in terms of operational transparency and efficiency.


If you're not sure where to start, SaaS companies like Supplier.io, Graphite Systems (Graphite Connect) and EcoVadis have helped hundreds of corporations onboard new diverse suppliers while also helping them maintain diversity and sustainability certifications within their supplier network too. When it comes to data quality, 68% of organizations utilizing third-party data reported improvements this year, while only 34% of those not using third-party data saw similar enhancements.


Continuous Engagement and Improvement

To truly realize the benefits of supplier diversity, corporations must commit to continual engagement with their diverse suppliers, seek feedback, and be willing to adapt and improve the program as needed. An unswerving commitment to supplier diversity can create a virtuous cycle, where the success of diverse suppliers spurs the commitment of the corporation to further enhance its program, ultimately leading to a stronger, more socially responsible business.


The Path Forward


Where supplier diversity meets corporate social responsibility, that's where magic happens - ๐™ž๐™ฃ๐™ฃ๐™ค๐™ซ๐™–๐™ฉ๐™ž๐™ค๐™ฃ, ๐™จ๐™๐™–๐™ง๐™š๐™™ ๐™œ๐™ง๐™ค๐™ฌ๐™ฉ๐™, ๐™–๐™ฃ๐™™ ๐™จ๐™ค๐™ข๐™š ๐™ข๐™š๐™–๐™ฃ๐™ž๐™ฃ๐™œ๐™›๐™ช๐™ก ๐™จ๐™ค๐™˜๐™ž๐™–๐™ก ๐™˜๐™๐™–๐™ฃ๐™œ๐™š. Understanding how crucial suppliers are in the whole CSR game lets businesses better align their goals with what society really needs. Supplier diversity? Oh, it's way more than just a clever buying strategy. It's a big, bold statement on a company's commitment to making the world a better place for all. That's why it's super important for businesses to keep backing diverse suppliers and really fostering these relationships.


๐™’๐™š'๐™ง๐™š ๐™– ๐™ฌ๐™ž๐™ฃ-๐™ฌ๐™ž๐™ฃ - great for the business and a boost for the wider community too. By pulling together with diverse suppliers, businesses can help shape an economy that's fairer, more inclusive, and beneficial for everyone.